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Elite Solar Client Quoting, Installation, and Handover Process

At Elite Solar, we aim to make the entire solar experience seamless and transparent for our clients. Here's a comprehensive guide on how we provide quotes, carry out installations, and finalize the handover process:

Inquiry

Step 1
When a client is interested in our solar solutions, the process begins with a simple inquiry. Clients can contact Elite Solar through our website, phone, or visit our showroom to express their interest in our products.

Consultation

Step 2
Our experienced team at Elite Solar will provide detailed information on the solar packages available. We take the time to understand the client's energy needs, budget, and preferences. This step ensures that we tailor our recommendations to meet the unique requirements of each client.

Information Gathering

Step 3
Once the client decides to move forward, we request specific details such as the client's physical address and their energy consumption requirements. This information is crucial for customizing a solar solution that best fits the client's home and energy needs.

Proposal

Step 4
Based on the provided information, Elite Solar will generate a preliminary proposal. This proposal outlines the recommended solar setup for the average home based on the client's requirements. The proposal includes details such as the type and size of the solar panels, estimated energy production, and the overall cost.

Approval

Step 5
Upon receiving the proposal, the client has the opportunity to review and ask any questions they may have. If the client is satisfied with the proposed solution, we proceed to schedule a site assessment.

Site Assessment

Step 6
Elite Solar conducts a comprehensive site assessment to gather more specific details about the property. This assessment includes factors such as roof orientation, shading analysis, and any potential challenges that may affect the solar installation. The information gathered during the site assessment helps us refine the final quote.

Final Quote

Step 7
Taking into account the information gathered during the site assessment, Elite Solar provides the client with a finalized quote. This quote includes all costs associated with the solar installation, ensuring transparency and eliminating surprises.

Schedule of Installation

Step 8
Upon client acceptance of the final quote, we work collaboratively to establish a schedule for the installation process. Our team strives to accommodate the client's preferences and ensure minimal disruption during the installation.

Installation

Step 9
The installation process is carried out by our qualified and experienced technicians. They handle the setup of solar panels, inverters, and other necessary components. Throughout the installation, we maintain open communication with the client to address any queries and provide updates on the progress.

Handover

Step 10
Once the installation is complete, we conduct a thorough inspection to ensure everything meets our high standards. We then handover to the client and provide information and training on the system's operation, maintenance, and warranty details. This step ensures that the client is fully informed and confident in using their new solar system.

Need Solar?
Gauteng's trusted installer
100% customer satisfaciton

  • 2 Milner Road, Glen Austin, Midrand
  • Info@elitesolar.co.za

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